TP University

Our future leaders and upper management participate in TP University, a customized college course that transmits culture while gathering and sharing our worldwide best practices and innovative projects in customer relationship and experience.

Our high-potential executives and leading management have access to TP University, a personalized college course created to develop our future leaders, while ensuring that all of our teams share the same values and perfectly understand our culture. The course is an immersion in our worldwide best practices and innovative projects in customer relationship and experience, in our company strategy and culture and in our company values. TP University was created to train our business executives in the key subjects related to managing and understanding our core business, as well as to prepare them to implement major changes in their business, totally aligned with our strategic objectives.

The mentors for TP University include our global leaders, with specialists in each subject:

• Corporate Culture;
• Finance;
• Executive Leadership;
• Strategic Human Capital;
• Business Development;
• Corporate Citizenship;
• Business Transformation;
• Teleperformance Operating Processes and Standards;
• Innovation; and
• Safety and Quality Certifications.

TP University has been integral to the development of current Group leadership.